Privacy Policy

Data protection is important to us. Therefore, we process your data only with the utmost care and in accordance with applicable legal requirements. Effective data protection includes transparent information. This privacy policy informs you about how and why we process your personal data. In particular, you will learn:

• which data we process and for what purpose ;
• who Access to your data and to whom we pass your data pass along ;
• how long we keep your data store ;
• what rights you have and how you can exercise these rights;
• which Cookies and other tools we have on our websites insert.

  
  

  2. When is this privacy policy applicable?

  This privacy policy applies to all processes in which we process your Process personal data unless we inform you separately. This privacy policy applies in particular to the following processes:

  • You visit our website;
  • You shop in our online shop;
  • You use our online services;
  • You subscribe to one of our newsletters;
  • You contact us;
  • You receive information or marketing communications from us;
  • You participate in our competitions or prize draws;
  • You will receive market research, opinion or customer surveys from us.

  This privacy policy applies in addition to any references to it. Please note that the applicable general terms and conditions may also contain data protection provisions (e.g., the online shop's terms and conditions).

  3. Where can you contact us if you have questions about data protection?

  If you have any concerns or questions about data protection, you can primarily contact this email address:

  
  vonoa.schweiz@gmail.com

  You can also find the contact details in the imprint or on our website.

  4. What rights do you have?

  4.1 Right to information

  You can request information about the personal data we process about you at any time.

  We may restrict or refuse to provide information if this information conflicts with our legal obligations, our own legitimate or public interests, or the interests of a third party. The same applies if the request for information constitutes an abuse of law. If the effort involved is disproportionate, we may request a contribution to the costs, of which we will inform you in advance.

  Your request is subject to the statutory processing period of 30 days. However, we may extend this period due to high request volume, for legal or technical reasons, or because we require more detailed information from you. You will be notified of the extension in a timely manner, at least in text form.

  4.2 Deletion and rectification

  You have the right to request the deletion or correction of your personal data at any time. We ask you to send your request for deletion along with proof of identity to the responsible company.

  We may reject the request if legal regulations require us to retain the data for a longer period or without changes, or if a legal basis for permission conflicts with your request.

  Please note that the exercise of your rights may conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. early termination of the contract or cost consequences).

  5. What personal data do we process and where does it come from?

  We process your personal data that is necessary to fulfill the relevant purposes.

  Normally, you provide us with your personal data yourself, for example by sending it to us or when you communicate with us.

  In certain cases, we also collect data about you ourselves or automatically, for example, when you use our services, shop with us, or browse our website. This includes, in particular, behavioral and transaction data, online identifiers, or online tracking. In certain cases, we may also derive the data from existing data, for example, by evaluating the transaction or behavioral data.

  If the purpose requires it, your personal data will also be merged with other companies. We may also receive your personal data from third parties. These may include, for example, the following third parties:

  • People from your environment (e.g. address for delivery, powers of attorney);
  • Banks or other contractual partners (e.g. for purchases and payments);
  • Credit agencies (e.g. for obtaining credit reports);
  • Online service providers (e.g. analysis services) and address dealers (e.g. for address updates);
  • authorities (e.g. in connection with legal proceedings);
  • public sources (e.g. public registers, media, internet).

  The personal data we receive from third parties may include the following categories:

  • Personal master data (name, address, date of birth, etc.);
  • Contact details (mobile phone number, email address, etc.);
  • Financial data (e.g. account details);
  • Online identifiers (e.g. cookie identifiers, IP addresses);
  • Profile data or personal preference data (e.g. preferences regarding products or services)

  6. For what purposes do we process your personal data?

  We may process your personal data for several purposes. Our primary purpose is to provide our services to you.